Customer Service

Shipping

Most orders are shipped within 3 to 5 business days of ordering.  Most orders are shipped via United States Postal Service.

  • US Shipping Rates:  Free shipping on $100 or more, $6 shipping on all orders under $100.
  • Orders are considered to be one shipment only. 
  • We currently ship only to US addresses.  We expect to be shipping to Great Britain, Canada, New Zealand and Australia by the middle of September. 

Return Policy

We offer exchanges on unopened items only within 30 days of shipment.  Items must be unused, unopened and in new sellable condition.   If for some reason your item is defective, we will gladly accept the item returned within 30 days of shipping for a credit or exchange.

Payment Method

Our payment method is by Paypal and Credit Card.  We accept Visa, Mastercard and American Express.

Contact Us

Please email us at info@alteredangel.com to receive the fastest response.